Fye
I came to Serena when looking for a Homestead and they landscaped it for me beautifully. The rent is competitive and when i needed to downsize they were so helpful. Cannot recommend Serena and Arimis (who helped me) highly enough! Thank you :)
Kyra
We have had Serena's Sim for 10 years and we have always had a great time, for us Serena means home on Second Life
Cristole
Beautiful lands with great staff. Ive rented many years with Serena and wouldnt dream of renting anywhere else.
Dava
I have rented several places on SL and even owned my own Sim through Linden Labs. Ever since I have found Serena estates I have been so thrilled and delighted to find such a dedicated staff that I will never ever leave and I do send all my friends in their direction. One of the biggest perks to Serena's outside of their superb customer service is the amazing abilities thier. Twice now I have put in to have one of Seren's builders come over and help me build on my parcels and each time I have gotten Teresa. The willingness to go above and beyond to help me make a beautiful home and the investment she gave to me to accomplish this has astonished me. Never in my wildest hopes would I expect to find such service on SL and good luck finding anything remotely close to it in real life. Thank you, Serena and all the staff for providing a comfort, talented builders, and exceptional service and a huge shout out to Teresa! If anyone out there needs help fixing their land or are in need of a builder I highly recommend you look into her and the other builders at Serena's before looking elsewhere. The service I get with Serena's is so wonderful I'd rather rent a sim rather than own it through Linden labs.
Jackie
I've been in SL for over 11 years and I've rented from so many different companies. Serena Estates is by far the best land and staff in SL. I love how they have someone who terraforms and landscapes the parcels so beautifully and with such detail. Sometimes I don't really want to have to start from a blank slate so it's such a great benefit to have move-in-ready land. You of course also have the option to return it all and start over but after a lot of years on the grid sometimes you just want to throw a house down and be done with it. The staff is always so respectful and so helpful. I moved to a different 1/4 homestead today and Arimas made the transition effortless. I simply won't rent anywhere else in SL ever again. Thank you so much!
Mike
Levi Heartsdale was very helpful in getting me setup in my land, definitely recommend doing business with him!
Farryn
I love Serena Estates its the only place i like to be part of, its like everyone is very helpful and like a family here
Vivienne
Serene Estates is the best Real Estate service I've used in Second Life.
They have been professional and proficient in every way, and I could not recommend them more highly.
If SL is the Big Sand Box of play, then Serene Estates has some of the best toys.
Thanks for taking such good care of us! And a big shout out to Ty & Arimas for the great communication.
Cherry
I have rented from Serena estates for many years, The staff are always helpful and friendly and the lands I have rented have always been fabulous. I have a busy several weeks ahead with RL so sadly I had to give my land up. As soon as I am back I will be coming back to Serena, its always been home. Love Cherry xoxox
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I been with Serena Estates for over 4 years. Till this day I am still so blessed to have stumble on to this Estates, meeting some of them and of course those who have helped me upgrade and helped me sim design my place. Serena Estates is the place to be.
Very down to earth and understanding, when you talk to them.
I am Very Satisfied with there service! Well done guys!!
Tylar Dawes
Our family has been renting from Serena for 10+ years - both commercial and residential. You won't find a more dedicated, friendly and professional staff anywhere in SL. Every single staff member has always gone above and beyond to make our stay for business and pleasure the best SL could offer!
Jayceb Sparrowhawk
A Virtual Oasis: Serena Estates Review on Second Life
I have had the pleasure of experiencing the exceptional offerings of Serena Estates in Second Life for years, and I am compelled to share my overwhelmingly positive experience. From superior customer service to outstanding communication and reasonable pricing, Serena Estates truly stands out as a virtual oasis in the vast landscape of Second Life.
Customer Service Excellence:
Serena Estates sets a new standard for customer service in the virtual realm. I was greeted with warmth and professionalism on day one. The staff at Serena Estates demonstrated a genuine commitment to ensuring my experience was nothing short of extraordinary. Their responsiveness and willingness to go above and beyond on more than one occasion left a lasting impression on me.
Effective Communication:
Communication is key, and Serena Estates excels in this aspect. The estate's management and support teams are not only prompt in addressing inquiries but also articulate and thorough in their responses. Whether through in-world messages, group notices, or other communication channels, I always felt well-informed about updates, events, and any community developments. This level of transparency and clarity greatly contributes to a positive experience.
Reasonable Pricing:
One of the standout features of Serena Estates is its commitment to providing a premium virtual experience at reasonable pricing, which is part of the reason I've been a long-term resident. Unlike some other virtual estates that may break the bank, Serena Estates manages to strike the perfect balance between quality and affordability. The diverse range of options, coupled with the transparent pricing structure, ensures that residents receive excellent value for their investment.
In conclusion, Serena Estates has truly earned its reputation within Second Life as a haven for me. The superior customer service, effective communication, and reasonable pricing make it a standout choice for virtual living. A plus, is their land comes landscaped already. Whether you're looking for a peaceful retreat or an engaging community, Serena Estates delivers on its promises and then some. My virtual journey has been enriched by the exceptional offerings of Serena Estates, and I wholeheartedly recommend it to anyone seeking a top-notch virtual living experience.
WhataBig
Best estate in all my years in SL. Staff are always helpful and knowledgeable. Love their decorating designs and free raw files.
Illy
The lands are well kept on good servers , easy to maintain and well priced , the csrs are always happy to help with any issues. I have lived on serena land since 2010 and have never had a complaint.